Des doutes sur la fiabilité des Surface

Microsoft Surface : Consumer Reports ne les commande plus du fait de leur fragilité

L'association a en tous les cas décidé de retirer sa recommandation sur plusieurs séries de la gamme Surface: Surface Pro, Surface Laptop et Surface Book.

Les problèmes régulièrement rencontrés concernent des dysfonctionnement de type gel de l'interface de l'appareil, arrêt intempestif ou encore une mauvaise réactivité des affichages tactiles.

Méchamment taclé par Consumer Reports pour le manque de fiabilité de ses tablettes Surface (le taux de retour avoisinerait les 25% au bout de deux ans), Microsoft vient de réagir sous la forme d'un petit billet signé Panos Panay, le vice-président de Microsoft (et patron officieux de la plupart des décisions hardwares du groupe).

Philippe Coutinho reportedly hands in transfer request at Liverpool after Barcelona bids
That's what they did with Suarez when he seemed keen to join Arsenal and the extra season Liverpool had from him was sensational. Much the same happened to Liverpool nearly exactly four years ago when Arsenal bid for Suarez, who said he wished to go.

Microsoft avait positionné ses produits Surface au sommet de la gamme matérielle Windows avec un design haut de gamme et la meilleure expérience logicielle possible. Le rapport de Consumer Reports tombe d'autant plus mal pour Microsoft.

Qui croire, une association de consommateurs indépendante ou une entreprise qui a toutes les raisons de lâcher un contre-feu depuis le retrait de la Surface de la liste de recommandations de Consumer Reports? Malgré des performances convaincantes lors des tests en laboratoire, où les appareils de Redmond avaient été plutôt bien notées, le magazine américain a récemment changé son fusil d'épaule, après une étude plus longue menée auprès de 90 000 utilisateurs de terminaux Surface.

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